Terms & Conditions 

Client Consent:

By booking a session with Ki to Satori, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. You also consent to receive the services offered by Ki to Satori and understand that they are complementary therapies aimed at promoting well-being.

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Scope of Services:

We offer a variety of holistic healing services, including but not limited to Reiki, Massage therapy, Shamanic practices, energy healing, and spiritual counselling. These services are intended to support overall wellness and are not a substitute for medical diagnosis or treatment.

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Zero Tolerance Policy:

Ki to Satori has a Zero Tolerance policy towards any form of harassment, discrimination, or inappropriate behavior. This includes but is not limited to verbal abuse, physical aggression, sexual harassment, discrimination based on race, gender, sexual orientation, religion, or any other protected characteristic, and any other conduct deemed inappropriate by our staff.

Any client who engages in such behaviour will be asked to leave the premises immediately, and their session will be terminated. In addition, Ki to Satori reserves the right to cancel any packages or paid sessions booked by the client without providing a refund.

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Professionalism:

Our practitioners are trained, certified, and experienced in their respective fields. They adhere to professional standards of conduct and ethics and strive to provide a safe, supportive, and respectful environment for all clients.

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Confidentiality:

Your privacy is important to us. All information shared during sessions, including personal and health-related details, will be kept confidential and will not be disclosed to third parties without your consent, except as required by law.

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Health Disclaimer:

While our holistic healing services may offer relaxation, stress relief, and other benefits, they are not a replacement for medical care, treatment or diagnosis. If you have any health concerns or medical conditions, it is essential to consult with a qualified healthcare professional before booking a session with us.
 

Client Responsibility:

You are responsible for providing accurate and complete information about your health history, including any medical conditions, allergies, or medications. Please communicate openly with your practitioner about any changes or concerns regarding your health.

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Payment & Cancellation Policy:

Payment is due at the time of booking or before the start of the session, unless otherwise arranged. We accept cash, credit/debit cards, or other payment methods specified by Ki to Satori. Cancellations or rescheduling requests must be made at least 24 hours in advance to avoid a cancellation fee.

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Consent for Minors:

If you are booking a session for a minor (under 18 years old), you must provide consent as their legal guardian and accompany them during the session.

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Liability Waiver:

Ki to Satori, its practitioners, employees and affiliates shall not be liable for any injury, loss, or damage arising from or in connection with the use of our services, except to the extent caused by our negligence or wilful misconduct and any other liability which cannot be excluded or limited under applicable law.

 

You understand that it is your responsibility to consult with a qualified healthcare professional regarding any medical conditions, injuries, or concerns before participating in these services and agree to assume all risks associated with participating in these services and to take full responsibility for your own health and well-being. Furthermore, you understand and acknowledge that Ki to Satori does not guarantee any specific results or outcomes from these holistic healing services.

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Terms of Website Use:

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use kitosatori.co.uk if you do not accept all of the terms and conditions stated on this page.

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The following terminology applies to these Terms of Use and any or all Agreements: "Client", "You", and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "Ki to Satori", "The Company", "Ourselves", "We", "Our", and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law.

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Acceptable use: You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of kitosatori.co.uk or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

 

Changes to Terms:

We reserves the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.

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Complaints:

If you wish to complain about any matter please contact us at info@kitosatori.co.uk

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Accepting These Terms and Conditions:

Whilst accessing this site, you are agreeing to the Terms and Conditions on the Site. If you act negligently in any of the responsibilities specified in these Terms and Conditions (including our Privacy Policy), you shall be liable for all the losses and damages that this may cause to Ki to Satori and our partners. You acknowledge and agree that these Terms and Conditions, (including our Privacy Policy) constitute the complete and exclusive agreement between us concerning your use of kitosatori.co.uk.